The principles on which our integrated systems management is based are the following:

• Our people, with clear commitment and job competence in each of their responsibilities.

• Technology, for which we invest in the latest advancements in the global industry.

• Customer satisfaction.

• Having reliable suppliers.

• Clear and effective communication channels with all parties involved in our activity.

• Providing the necessary resources to meet all legal and regulatory requirements applicable to our activity, both nationally and internationally.

• Working on continuous improvement as a permanent element of progress.

The principles on which our management of quality, safety, legality, and product authenticity is based are the following:

• Training our staff in proper hygienic practices to ensure handling that does not compromise product safety.

• Maintaining active communication with customers and regulatory bodies to ensure compliance with all applicable product requirements.

• Controlling our products and processes.

The principles on which our environmental management is based are the following:

• Preventing the negative effects of our activities on the environment by aiming for recycling and revaluation of liquid effluents and solid waste.

• Proper use of natural resources, monitoring water usage to achieve the highest efficiency in its use.

• Reducing energy consumption by seeking energy efficiency in our processes.

The principles on which our social management is based are the following:

• Our commitment and responsibility to society, through the promotion and observance of human rights and social improvement activities in the area linked to the company.

• Promoting the well-being of our staff by ensuring safety and health care, as well as fostering inclusion and gender equity in our operations.

• We only work with business partners whose goods are not extracted, produced, or manufactured, wholly or partially, through prohibited forms of labor such as forced labor, child labor, or prison labor.

The principles on which our logistics chain security management is based are the following:

• Maintaining personnel management that ensures we have trustworthy staff.

• Having reliable suppliers throughout our entire logistics chain.

• Monitoring and taking preventive measures to avoid involvement in illegal acts such as drug trafficking, smuggling, terrorism, trafficking of counterfeit products, arms trafficking, among others.

• Ensuring the security of our facilities by maintaining strict access control at identified vulnerable points.

We are committed to promoting a work environment based on trust and mutual commitment, guaranteeing effective equality of opportunity and treatment for all workers, ensuring, without exception, the possibility of personal and professional development.

Discriminatory practices are rejected, whether distinction, exclusion or preference, that undermine the dignity of people, nullify or alter equal opportunities and treatment in all activities carried out in the company; particularly in those related to hiring, promotion, training, definition of remuneration, dismissal or retirement of personnel.

Discrimination is not accepted for any reason, including: ethnicity, color, age, sex, gender, sexual orientation, religion, nationality, social class, marital status, health status, specific circumstances such as pregnancy, organizations of belonging, having presented complaints or claims, political affiliation, cultural affiliation.